Returns & Exchanges
At Outdoor Living, we want you to be completely satisfied with your purchase; if you are not, you can return your items within 30 days of delivery for a full refund. Please ensure that all products are returned in their original packaging and in unused condition to qualify for processing.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Print Shipping Label
Once approved, download and print your prepaid shipping label and include the original packing slip inside the box.
Package and Ship
Securely pack your items in their original boxes and drop the package off at any authorized carrier location.
Receive Your Refund
After our warehouse team inspects the returned goods, your refund will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing